Privacy Policy

Effective Date: September 14, 2026
Last Updated: September 14, 2026

Step Forward Podiatry (“Step Forward Podiatry,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, stepforward-podiatry.com, and related online services.

This policy applies to information collected through our website. Protected health information maintained by Step Forward Podiatry may also be governed by the Health Insurance Portability and Accountability Act (“HIPAA”) and our separate Notice of Privacy Practices.

Information We Collect

Information You Provide

We may collect information you voluntarily provide through our website, including:

Name
Email address
Telephone number
Appointment-request information
Communications or questions submitted through website forms
SMS communication preferences and consent records
Other information you choose to provide

Please do not submit urgent requests or highly sensitive medical information through general website forms, email, or text message. If you are experiencing a medical emergency, call 911 or go to the nearest emergency department.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

Internet Protocol address
Browser and device type
Pages visited and time spent on the website
Referring website
Approximate geographic location
Cookie and similar technology information

We may use this information to operate the website, understand website usage, maintain security, and improve our services.

How We Use Information

We may use collected information to:

Respond to questions and appointment requests
Provide requested services and information
Send appointment-related communications
Deliver text messages when a user has opted in
Operate, maintain, secure, and improve the website
Understand website performance and visitor activity
Comply with legal, regulatory, and professional obligations
Protect the rights, safety, and property of our patients, visitors, practice, and others

Submitting an appointment request does not guarantee an appointment. Please contact our office directly if you require confirmation.

How We Share Information

We do not sell or rent personal information.

We may disclose information to service providers that perform services on our behalf, such as website hosting, appointment-request processing, analytics, communications, information technology, and security. These providers may use information only as necessary to perform services for us and must handle it in accordance with applicable agreements and law.

We may also disclose information:

When required by law, regulation, legal process, or court order
To protect the rights, safety, or property of Step Forward Podiatry, our patients, website visitors, or others
In connection with a merger, acquisition, financing, reorganization, or transfer of all or part of the practice, subject to applicable law

SMS and Text Messaging

If you provide your mobile number and affirmatively opt in to receive text messages, Step Forward Podiatry may send appointment reminders, scheduling messages, office updates, or other communications covered by your consent.

Consent to receive text messages is not a condition of purchasing goods or receiving treatment. Message frequency may vary. Message and data rates may apply.

Reply STOP to opt out of future text messages. Reply HELP for assistance. You may also contact our office directly to withdraw consent.

Mobile information will not be shared with third parties or affiliates for their own marketing or promotional purposes. Text-messaging originator opt-in data and consent will not be sold or shared with third parties, except service providers that help us deliver and administer the messaging service.

Do not use text messaging for emergencies or to send highly sensitive medical information.

Cookies and Analytics

Our website may use cookies and similar technologies to support website functions, remember preferences, measure traffic, analyze usage, and improve performance.

Third-party providers may collect information through these technologies according to their own privacy policies. You can usually control cookies through your browser settings. Disabling cookies may affect certain website functions.

Information Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

You should avoid sending sensitive medical or financial information through unencrypted email, general contact forms, or text messages.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, provide requested services, comply with legal and professional obligations, resolve disputes, and enforce agreements.

Medical-record retention is governed by separate legal, regulatory, and professional requirements.

Your Choices

Depending on the information and applicable law, you may:

Decline to provide optional information
Adjust cookie settings through your browser
Unsubscribe from marketing emails using the link provided
Opt out of text messages by replying STOP
Contact us to request correction or deletion of certain website information

Some information may need to be retained for legal, medical, security, or recordkeeping purposes.

Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information online directly from children under 13 without appropriate authorization.

A parent or legal guardian should contact the office directly regarding care for a minor.

Third-Party Websites

Our website may contain links to websites operated by third parties. Step Forward Podiatry does not control and is not responsible for the content, security, or privacy practices of those websites. Review the privacy policy of each third-party website you visit.

HIPAA and Medical Information

This website Privacy Policy does not replace Step Forward Podiatry’s HIPAA Notice of Privacy Practices.

Our Notice of Privacy Practices explains how we may use and disclose protected health information, describes patient rights, and explains how patients may submit privacy questions or complaints.St

If this Website Privacy Policy conflicts with the Notice of Privacy Practices regarding protected health information, the Notice of Privacy Practices controls.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last Updated” date. Material changes will be communicated as required by applicable law.

Contact Us

For questions about this Privacy Policy or our website privacy practices, contact:

Step Forward Podiatry
963 Street Road, Suite 103-B
Southampton, PA 18966
Phone: 267-207-3955
Email: StepForwardPodiatry1@gmail.com